Best Open Source Customer Communication Platforms in 2026
Platforms for managing customer support, live chat, helpdesk tickets, and multi-channel communication.
The most popular pick this year is Fider with 4,302 GitHub stars, but all 2 options below are worth considering depending on your needs.
2 open source customer communication platforms — ranked by GitHub stars. Browse all
Fider
Open source customer feedback platform to collect, organize, and prioritize feature requests from users.
UserVoice
Dittofeed
Open-source customer engagement. Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and more 📨
customer.ioHow we rank these tools
Tools are ranked by GitHub stars as a proxy for community adoption and trust. Stars reflect how many developers found a project valuable enough to bookmark — a reasonable signal for quality in the open source world. We only list tools that are actively maintained and open source.
Looking for tools you can run yourself? Browse self-hosted customer communication platforms →