Open Source Customer Communication Platforms Projects
Platforms for managing customer support, live chat, helpdesk tickets, and multi-channel communication.

Bolnee Chat
Self-hosted RAG chatbot platform that answers visitor questions from your website and PDFs, with a two-line embeddable widget and citations.
Alternative to:
Chatbase
Chatbase
Dittofeed
Open-source customer engagement. Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and more 📨
Alternative to:
customer.io

Fider
Open source customer feedback platform to collect, organize, and prioritize feature requests from users.
Alternative to:
UserVoice
UserVoice
OpenCan
Self-hosted, open-source customer feedback management — collect feature requests, vote, and close the loop with a public roadmap and changelog.
Alternative to:
Canny
Canny