osTicket vs Peppermint

Comparing two open source alternatives to Zendesk . Use the comparison below to decide which one fits your needs.

osTicket

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

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Peppermint

AGPL-3.0

Open source help desk and issue management platform — a self-hostable alternative to Zendesk and Jira for support teams.

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Side-by-side comparison

	osTicket	Peppermint
License	GPL-2.0	AGPL-3.0
Self-hostable	Yes	Yes
GitHub Stars	3,848	3,158
Forks	1,827	384
Open Issues	1,199	101
Last Commit	Jun 17, 2026	Sep 21, 2025
First Released	Aug 12, 2013	Nov 5, 2020
Categories	Customer Communication Platforms	Customer Communication Platforms Project Management
Tags	#help desk #customer support #ticketing #email #open-source	—

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