Open Source Help Desk & Ticketing Software Projects
Self-hosted and open source help desk, shared inbox and support ticketing systems — the alternatives to Zendesk, Freshdesk, Help Scout and similar per-agent SaaS support suites.
Bytedesk
Open source AI-powered omnichannel customer service platform that combines live chat, ticketing, and team collaboration as an alternative to Slack, Zendesk, Intercom, and HubSpot.
Slack
LibreDesk
Open-source, self-hosted customer support desk in a single binary. Omnichannel inbox with email and live chat, plus a built-in help center.
Intercom
Peppermint
Open source help desk and issue management platform — a self-hostable alternative to Zendesk and Jira for support teams.
Jira
osTicket
Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.
Zendesk