osTicket vs Scrumboy

Comparing two open source alternatives to Jira. Use the comparison below to decide which one fits your needs.

osTicket

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

AGPL-3.0

Self-hosted Kanban and scrum project management tool with real-time collaboration, sprints, and anonymous shareable boards.

	osTicket	Scrumboy
License	GPL-2.0	AGPL-3.0
Self-hostable	Yes	Yes
GitHub Stars	3,988	445
Forks	1,851	43
Open Issues	1,216	19
Last Commit	Jun 17, 2026	Oct 19, 2026
First Released	Aug 12, 2013	Mar 22, 2026
Categories	Help Desk & Ticketing Software	Time & Task Management Tools
Tags	#help desk #customer support #ticketing #email #open-source	#kanban #project management #scrum #self hosted #collaboration

osTicket3,988

Scrumboy

A free and open-source Laravel CRM for SMEs and enterprises with full customer lifecycle management.

Open-source project management platform — an alternative to Jira, Linear, Monday, and ClickUp.

Open-source CRM with native AI agent support, 30 MCP tools, REST API, and self-hosting capabilities.

Self-hostable project management for dev teams: issues, cycles, modules, pages, and analytics. Go + React alternative to Jira and Linear.

Open source CRM with unlimited users, built by the Frappe team for lead, deal and sales pipeline management.

A free and open-source ERP and CRM platform for businesses, foundations, and freelancers of any size.