OpenAltFinder

Bytedesk vs osTicket

Comparing two open source alternatives to Zendesk. Use the comparison below to decide which one fits your needs.

Bytedesk

Bytedesk

AGPL-3.0

Open source AI-powered omnichannel customer service platform that combines live chat, ticketing, and team collaboration as an alternative to Slack, Zendesk, Intercom, and HubSpot.

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osTicket

osTicket

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

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Side-by-side comparison

BytedeskBytedesk
osTicketosTicket
LicenseAGPL-3.0GPL-2.0
Self-hostableYesYes
GitHub Stars4853,912
Forks1361,836
Open Issues11,205
Last CommitSep 12, 2026Jun 17, 2026
First ReleasedOct 12, 2023Aug 12, 2013
Categories
Team Chat & Messaging ToolsCustomer Communication Platforms
Customer Communication Platforms
Tags
—
#help desk#customer support#ticketing#email#open-source

GitHub stars over time

GitHub stars over time
Bytedesk
osTicket3,912

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