Dolibarr vs osTicket

Comparing two open source alternatives to HubSpot. Use the comparison below to decide which one fits your needs.

Dolibarr

GPL-3.0

A free and open-source ERP and CRM platform for businesses, foundations, and freelancers of any size.

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

	Dolibarr	osTicket
License	GPL-3.0	GPL-2.0
Self-hostable	Yes	Yes
GitHub Stars	7,757	3,988
Forks	3,584	1,851
Open Issues	945	1,216
Last Commit	Oct 21, 2026	Jun 17, 2026
First Released	Jun 26, 2011	Aug 12, 2013
Categories	Customer Relationship Management Tools	Help Desk & Ticketing Software
Tags	#crm	#help desk #customer support #ticketing #email #open-source

Dolibarr

osTicket3,988

A free and open-source Laravel CRM for SMEs and enterprises with full customer lifecycle management.

Open-source project management platform — an alternative to Jira, Linear, Monday, and ClickUp.

Open-source CRM with native AI agent support, 30 MCP tools, REST API, and self-hosting capabilities.

Self-hostable project management for dev teams: issues, cycles, modules, pages, and analytics. Go + React alternative to Jira and Linear.

Open source CRM with unlimited users, built by the Frappe team for lead, deal and sales pipeline management.

Free, open source CRM for managing leads, contacts, sales pipelines, email campaigns, and customer support on your own servers.