EspoCRM vs osTicket

Comparing two open source alternatives to HubSpot. Use the comparison below to decide which one fits your needs.

EspoCRM

AGPL-3.0

Free, open source CRM for managing leads, contacts, sales pipelines, email campaigns, and customer support on your own servers.

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

	EspoCRM	osTicket
License	AGPL-3.0	GPL-2.0
Self-hostable	Yes	Yes
GitHub Stars	3,503	3,988
Forks	1,012	1,851
Open Issues	64	1,216
Last Commit	Oct 20, 2026	Jun 17, 2026
First Released	Sep 25, 2014	Aug 12, 2013
Categories	Customer Relationship Management Tools	Help Desk & Ticketing Software
Tags	#crm #kanban #contacts #customer support #helpdesk	#help desk #customer support #ticketing #email #open-source

EspoCRM

osTicket3,988

A free and open-source Laravel CRM for SMEs and enterprises with full customer lifecycle management.

Open-source project management platform — an alternative to Jira, Linear, Monday, and ClickUp.

Open-source CRM with native AI agent support, 30 MCP tools, REST API, and self-hosting capabilities.

Self-hostable project management for dev teams: issues, cycles, modules, pages, and analytics. Go + React alternative to Jira and Linear.

Open source CRM with unlimited users, built by the Frappe team for lead, deal and sales pipeline management.

A free and open-source ERP and CRM platform for businesses, foundations, and freelancers of any size.