osTicket vs Relaticle

Comparing two open source alternatives to HubSpot. Use the comparison below to decide which one fits your needs.

osTicket

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

AGPL-3.0

Open-source CRM with native AI agent support, 30 MCP tools, REST API, and self-hosting capabilities.

	osTicket	Relaticle
License	GPL-2.0	AGPL-3.0
Self-hostable	Yes	Yes
GitHub Stars	3,988	1,774
Forks	1,851	221
Open Issues	1,216	34
Last Commit	Jun 17, 2026	Oct 20, 2026
First Released	Aug 12, 2013	Sep 25, 2024
Categories	Help Desk & Ticketing Software	Customer Relationship Management Tools
Tags	#help desk #customer support #ticketing #email #open-source	#crm #ai #agents

osTicket3,988

Relaticle

A free and open-source Laravel CRM for SMEs and enterprises with full customer lifecycle management.

Open-source project management platform — an alternative to Jira, Linear, Monday, and ClickUp.

Self-hostable project management for dev teams: issues, cycles, modules, pages, and analytics. Go + React alternative to Jira and Linear.

Open source CRM with unlimited users, built by the Frappe team for lead, deal and sales pipeline management.

A free and open-source ERP and CRM platform for businesses, foundations, and freelancers of any size.

Free, open source CRM for managing leads, contacts, sales pipelines, email campaigns, and customer support on your own servers.