OpenAltFinder
osTicket

osTicket

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

Open source alternative to:

ZendeskZendesk
OverviewReleases

Version history

1 release· tracked since July 31, 2026

  1. v1.18.4

    First tracked version

    Detected on July 31, 2026

Visit osTicket
OpenAltFinder Score
74/100
Project Health (50%)
67/100
License (20%)
60/100
Self-hostable (20%)
100/100
Recency (10%)
85/100
How scoring works
Project Details
License
GPL-2.0
Self hostable
Yes
Repository details
Version
v1.18.4
Created
8/12/2013
Stars
3,987
Forks
1,850
Open issues
1,216
Last commit
6/17/2026

Updated 10/19/2026, 8:00:20 AM

View Repository
Repository activity

Compare osTicket with

BytedeskosTicket vs BytedeskLibreDeskosTicket vs LibreDeskPeppermintosTicket vs PeppermintApache AnswerosTicket vs Apache Answer

Similar open source alternatives

Bytedesk

Bytedesk

Open source AI-powered omnichannel customer service platform that combines live chat, ticketing, and team collaboration as an alternative to Slack, Zendesk, Intercom, and HubSpot.

Alternative to:
SlackSlack
LibreDesk

LibreDesk

Open-source, self-hosted customer support desk in a single binary. Omnichannel inbox with email and live chat, plus a built-in help center.

Alternative to:
IntercomIntercom
Peppermint

Peppermint

Open source help desk and issue management platform — a self-hostable alternative to Zendesk and Jira for support teams.

Alternative to:
JiraJira
Apache Answer

Apache Answer

Open-source Q&A platform for communities, help centers, and internal team knowledge bases, with voting, reputation, and a plugin system.

Alternative to:
Stack OverflowStack Overflow