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Bolnee Chat vs osTicket

Comparing two open source alternatives to Intercom. Use the comparison below to decide which one fits your needs.

Bolnee Chat

Bolnee Chat

Self-hosted RAG chatbot platform that answers visitor questions from your website and PDFs, with a two-line embeddable widget and citations.

osTicket

osTicket

GPL-2.0

Open-source help desk ticketing system. Routes emails, web forms, and phone requests into a unified agent workspace. Self-hosted, PHP, GPL-2.0.

Side-by-side comparison

Bolnee ChatBolnee Chat
osTicketosTicket
License—GPL-2.0
Self-hostableYesYes
GitHub Stars373,988
Forks41,851
Open Issues—1,216
Last CommitSep 26, 2026Jun 17, 2026
First ReleasedMay 20, 2026Aug 12, 2013
Categories
Tags

GitHub stars over time

GitHub stars over time
Bolnee Chat
osTicket3,988